Privacy Policy

Introduction: 

This Privacy Policy describes how Whitten Brothers of Richmond collects, uses, and protects your information when you participate in our SMS program.

Information We Collect: 

When you opt into our SMS program, we collect:

Mobile phone number

Name

Opt-in date and time

We may also collect information about your interactions with our messages and any additional information you provide in response to our communications.

How We Use Your Information:

We use your information to:

Send SMS messages about appointments, service reminders, and sales inquiries.

Manage your participation in our SMS program.

Communicate about potential vehicle sales to our dealership.

Improve our products and services.

Comply with legal obligations.

Information Sharing and Disclosure:

We do not sell, rent, or share your mobile number or personal information with third parties for marketing purposes. Your information may be shared with service providers who assist us in delivering our SMS program, but these providers are contractually obligated to use your information only to provide services to us.

Data Retention: 

We will retain your mobile number and related opt-in data for record-keeping purposes as long as you remain subscribed to our SMS program and for a reasonable time thereafter.

Security: 

We implement reasonable security measures to protect the information we collect and maintain. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices: 

You can opt out of our SMS program at any time by texting "STOP" to 804-902-2941. You may also contact us to request access to, correction of, or deletion of the personal information we have about you.

Changes to This Policy: 

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy at https://selltowhittenbrothers.com/privacy and updating the "Last Updated" date.

California Privacy Rights Under the CCPA:

Among other rights, Californian consumers have the right to request that a business collect a consumer's personal data and disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business sell a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. GDPR Data Protection Rights We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification:

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization or directly to you under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Contact Us: 

If you have any questions about this Privacy Policy, please visit https://selltowhittenbrothers.com/ for contact information.